Shipping Policy
Last updated October 15, 2026
Processing time
Orders usually ship within 5 to 7 business days after they are placed. Business days are Monday to Friday, not including US federal holidays.
Shipping method and cost
We ship with a major US carrier. Shipping is the flat shipping rate shown at checkout.
Estimated delivery
After your order ships, delivery usually takes a few business days. Delivery times are estimates, not guarantees.
Where we ship
We ship to the 48 contiguous United States and Washington, DC. At this time we do not ship to Alaska, Hawaii, Puerto Rico, other US territories, APO, FPO or DPO military addresses, or addresses outside the United States. If an order is placed for an address we cannot ship to, we will cancel it and give you a full refund.
PO Boxes and military addresses
If your address is a PO Box or an APO, FPO or DPO address, please contact us before ordering so we can confirm we can deliver there.
Tracking
When your order ships, we email you a tracking number.
Address changes
Need to change your address? Contact us as soon as possible. We can update it until the order ships. We are not responsible for orders shipped to an address entered incorrectly at checkout, but we will help where we can.
Lost packages
If your tracking has not updated for 7 days, or your package is marked delivered but you cannot find it, contact us. We will open a claim with the carrier and work with you on a replacement or refund.
Damaged packages
If your order arrives damaged, contact us within 7 days of delivery with photos. See our Return & Refund Policy.
Returned to sender
If a package comes back to us because of an incorrect address or a missed pickup, we will contact you. We can reship it for the cost of shipping, or refund the product price.
Weather and carrier delays
Weather, carrier problems and peak holiday periods can slow delivery. These are outside our control, but we will help track down any late package.